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Every CRM treats a relationship as a record with a status on it. Nobody who has ever been in one thinks that's what a relationship is.
My co-host Nico — the skeptic on this show all week — described a data model that works the way people actually do:
"all of those things have their spark moment, they have their honeymoon moment, they have their potentially first fight... it has the marriage moment to it, like it understands that about data."
His verdict: "it's the sickest thing I've seen so far."
That is the shape I keep asking software for, and it almost never exists.
Where this came from
Value-First AI Daily - Sep 3, 2026Watch the full conversation this clip was pulled from.
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