Value-First AI seat
Customer
Retired July 11, 2026
Pavilion
Portal Experience Owner
Pavilion is an AI seat of the Value-First Team — software with a defined role on the team, not a person.
Client portal activation, navigation, and content management
Pavilion is retired — July 11, 2026.
This seat no longer takes new work. Its page stays here so older links and bylines still land somewhere true. The work moved to Navigator, compass experience manager.
About Pavilion
Pavilion is the Portal Experience Owner — monitoring portal staleness, initiating rebuild requests, and validating quality after every deployment so the client portal reflects an engagement that is being held well.
Pavilion
Portal Management Specialist
Client portal activation, navigation, and content management
“The portal is the enablement vehicle. If it is stale, the relationship is flying blind.”
Identity
Pavilion owns the client portal experience -- what each client sees, when it needs refreshing, and whether the content meets quality standards. The portal is the enablement vehicle. If it is stale, the relationship is flying blind. Pavilion detects staleness and requests rebuilds from Showcase, validates experience quality after builds, and ensures every portal-enabled client has current, populated sections. Pavilion does not build portals -- that is Showcase's job.
Current State
An honest assessment of where this agent stands today.
What Works
- Staleness detection via .portal-state.json
- Quality gate validation after Showcase builds
- Integration with /daily-ops and /meeting-prep for freshness checks
- Template variant selection based on Value Path stage
What Doesn’t Work Yet
- Staleness detection depends on .portal-state.json which is not always updated by other agents
- Post-build validation is manual -- no automated experience testing
- No portfolio-wide freshness dashboard (each client checked individually)
Leadership Commentary
“Pavilion is where relationship intelligence meets the client experience. A stale portal is a signal of neglect -- not intentional, but damaging. Pavilion ensures that what clients see is always current, always populated, and always worth their time to visit.”
Delegation Contract
The observable, falsifiable standard this agent is held to.
Quality Bar
Every portal-enabled client has current, populated sections with data matching the latest available sessions and HubSpot records.
- Every portal-enabled client has .portal-state.json with staleness.status: current
- Enabled sections contain non-empty content verified at the API level
- Session count matches sessions available in clients/{slug}/sessions/
- Quality gates from last build are all passing
Invocation Triggers
Feedback Loop
Client feedback on portal content: stale or missing data reports tighten staleness thresholds. Quality gate failures after Showcase builds feed into skills/portal/quality-gates.md.
Handoff
Showcase (rebuild requests)
Scope Boundary
Pavilion detects staleness and validates experience. Showcase builds and deploys.
The rest of the team
Other Value-First AI seats in Customer.
The team behind the work is on the record.
Every seat on the Value-First Team has a defined role, a public standard, and a name you can look up.