Media Wake Up Customer Platform

Wake Up Customer Platform - Mar 24, 2026

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Chris Carolan opens the morning with a fresh look at the customer platform landscape. Wake Up Customer Platform is where the day begins -- scanning what matters, connecting the dots between technology decisions and the people they affect, and grounding the conversation in what customer-facing organizations actually need to operate well.

The next step

You just watched the work. Here is how you do it.

Build something realTake what you learned and build something concrete. valuefirstagent.com is where your build becomes a working agent.valuefirstagent.com(opens in a new tab)

And then, the rest of the path:

  1. Join the conversationainativehumans.org(opens in a new tab)
  2. Practice with peersComing soon
  3. Teach the next personthe Academy