Value-First Platform: AI Data Readiness — The Right Talent for the Job: Human vs AI
July 1, 2026
Picking up where the shadow-AI episode left off: observability is step one — can you even see what the AI is doing? Visibility is the tangible place a leader goes to understand what took place. Trisha Merriam, Chris Carolan, and Erin Wiggers work the bridge from make the value undeniable to the smallest real instrumentation that earns a leader's trust — without dashboarding everything. Grounded in the HBR How People Are Really Using AI in 2026 study: appetite for agents is high, readiness has not moved, and the gap is a human-process problem, not a tooling one.
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