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AI summaries of your Slack channels, right on the record

July 22, 2026

1:50

The Slack CRM card can now summarize a channel's conversations and surface them on the record. The use case named on the tape: an agency where every client has its own internal Slack channel, never opened up outside the team - all that client context landing in the CRM instead of staying in Slack, the guess being the company record. The summaries show up next to their source, so the context they drew from stays checkable.

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