We complain about the noise, and we complain about the silence.
HubSpot's update says "most coachable moments go unnoticed." I'd argue we notice them all the time. As I said on today's show, "We never act on them because it's hard."
It would be nice to know what HubSpot's Customer Agent is doing, too, and nobody wants another notification. What I'm after is the right few things, already sitting in your inbox, coming to you when you're about to have the conversation they matter for.
Because "humans are not meant, we've never been meant for the noise that we've been dealing with for the last 15 years."
Watch the episode: https://valuefirststudios.com/media/episode/vf-ai-daily-2026-10-01
Where this came from
Show and Tell, Part 2: More From the Build BenchWatch the full conversation this clip was pulled from.
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