For years I thought I had to choose: give my team airtight, specific instructions, or accept that things would slip through the cracks. Turns out that's a false choice.
Today, during the launch of HubSessed (a tool we just shipped), all I told the team was, "Hey, can you pay attention today?" I didn't say watch for someone trying to subscribe and having it fail. I didn't say that.
But someone did try, it failed, and my team caught it and fixed it inside the hour — without me ever writing that specific instruction.
You don't have to pick between control and coverage. General direction, specific catches. That's the trade.
Value-First AI Daily, weekdays 12:15 Central.
Where this came from
Value-First AI Daily - Aug 26, 2026Watch the full conversation this clip was pulled from.
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