You picked the wrong person for hope

Asked to offer some hope on where credit pricing lands, Oakes starts with "Boy, you picked the wrong person for that question" - then gives it anyway: "I have faith in humans, in the big picture, right? To solve hard problems and to come up with creative solutions and credits, tokens, all of this stuff." He reads this as a transitional period with no known end, with HubSpot working out how software should be priced in future - maybe not seats, maybe utilization.