0:14
ROI is not where these tools show their value. The number that gets a check signed carries a second story with it, that your people were not that valuable, and the thing actually worth surfacing is harder to reach: what the team can now take on that it could not get to before, and how much better the deliverables are. That does not belong on a product roadmap. Every organization wrestles with it on its own.
The next step

