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Why automating everything is a terrible idea

October 28, 2026

1:31

You hate your spreadsheets, you buy HubSpot, and you want everything automated right away.

In Part 4 of 5 of our AI Readiness conversation, I said it's not that hard to get people to understand why that's a terrible idea:

"if you automate right away, get ready to change that automation like 50 times."

Where that comes from, as I put it:

"you either didn't have a process or your process was based on things like having to pass a spreadsheet around, which inherently make it not a great process."

Before you automate a step, ask whether the process underneath it is one you'd keep.

Where this came from

Why a Bad Process Becomes Bad Automation — AI Readiness, Part 4

Watch the full conversation this clip was pulled from.