MediaClipThe AI-Native Shift - Beyond Industrial Defaults

Don't let it decide your process

October 7, 2026

0:51

Ever adopted a tool and quietly let its defaults become your process?

On the show I used the HubSpot version of it. No sales process, so you buy HubSpot, look at the deal pipeline stages and decide to use those, even though they don't match your business at all. That never goes well.

"AI can help you figure out what your process is or needs to be, but don't let it decide what your process is. That's what your humans are for."

Decide how your work runs first. Then let AI help you run it.

Where this came from

What AI Should Never Decide First — AI Readiness, Part 1

Watch the full conversation this clip was pulled from.