MediaClipThe AI-Native Shift - Beyond Industrial Defaults

Caring is not a business muscle

September 9, 2026

0:49

Every framework I've seen for this role focuses on tools, workflows, governance. Almost none of them mention the actual scarce resource.

On the show today I said it plainly.

"You have to care about people, which often is not a business muscle."

That's not a soft add-on to the job. For this role, it's the whole job.

Where this came from

Fractional AI Orchestrator: The Role Your Org Chart Doesn't Have

Watch the full conversation this clip was pulled from.