0:46
How do you actually get someone to let go?
Trisha Merriam: "A very effective tool to help humans get over trust issues is to clearly define boundaries."
Name the hard lines. Guarantee the system will not cross them. People hand over far more than you expected — because the thing they were protecting is now protected by something other than their own vigilance.
Where this came from
Control Is the Inverse of Trust - Part 4: Natural Value Flow over Artificial ControlWatch the full conversation this clip was pulled from.
The next step
