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Get the logging rules right, or every SEO pitch ends up in your CRM

October 29, 2026

0:34

HubSpot can now create a new contact from every incoming email on a connected account. That sounds great until you think about what's in your inbox.

Trisha Merriam's reaction: "let's really get these logging rules right." Her worry was SEO pitch emails ending up in the CRM.

Casey Hawkins added: "this might add a lot of people that you might not want necessarily." Set the rules first, and you decide who gets a record.

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