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Moving email out of HubSpot isn't the same as being compliant

October 20, 2026

0:40

Turning HubSpot off for a user isn't the same as being compliant.

When the understanding required to do this right feels overwhelming, people just say, okay, shut it off. We won't bring those emails in, or that user won't be able to use HubSpot. Then you're going to have to email them anyway. Who is that helping?

"There's no way you're compliant just because the emails only exist in Outlook and not in HubSpot."

Getting granular with permissions is hard work, and "we've got to try."